From enquiry to moving day

What happens once you send the moving details.

The process is designed for planned moving services, with your belongings, access details and preferred timing reviewed before confirmation.

  1. 01

    Initial details

    Send the move type, property details, preferred day and the main belongings involved.

  2. 02

    Service and timing check

    We review the requested moving service, preferred schedule and available arrangements.

  3. 03

    Moving scope confirmation

    The move type, packing needs, expected workload and quote are confirmed directly.

  4. 04

    Access notes

    Parking, lift, building entry or key collection details are kept with the moving arrangements.

Moving team preparing household belongings for transport

Move preparation

Access notes are treated as part of the moving plan.

Before moving day

Share parking, lift, building entry or key collection instructions in advance.

During the move

The moving team follows the agreed service scope and handling priorities.

After the move

Use the direct contact details if a follow-up note or moving detail needs attention.

Useful before sending

Keep the first message concise.

  • Property type and approximate size
  • Number of rooms and main belongings
  • Pickup and destination details
  • Preferred moving day or time window
  • Parking, lift or key collection notes